Record & save business knowledge, expertise, tips & procedures in the form of Videos or Articles. Staff can then search from the app in the field to troubleshoot jobs, and knowledge content will be automatically suggested in new jobs if relevant.
Experienced staff are able to complete work faster, with less mistakes, and to a higher standard, because they’ve seen and done it all before.
But in field service industries, it’s hard to capture and share this experience in a structured way.
ServiceM8 dota2国服平台-刀塔专业饰品押注官网-刀塔2国际结果网址 provides the tools to practically capture, store and make business knowledge, tips, and procedures accessible for all staff.
Record video tips, techniques or processes through the ServiceM8 app. Even record several clips in sequence and they'll be merged into a single video.
dota2国服平台-刀塔专业饰品押注官网-刀塔2国际结果网址 videos can be searched and viewed in the field by all staff. This provides a valuable ‘go-to’ resource for field staff, improving job quality & completion, and avoiding delays & interruptions to other staff.
Create dota2国服平台-刀塔专业饰品押注官网-刀塔2国际结果网址 Articles with text and images to clearly communicate steps, procedures or policies.
dota2国服平台-刀塔专业饰品押注官网-刀塔2国际结果网址 Articles are great for step-by-step instructions, troubleshooting tips, and documenting situational policies or procedures for "What to do when..."
Field staff can search and find all dota2国服平台-刀塔专业饰品押注官网-刀塔2国际结果网址 Articles & Videos in the app, when they need it most.
The ability to tag dota2国服平台-刀塔专业饰品押注官网-刀塔2国际结果网址 to reflect its content or relevance to a specific client means Articles and Videos will be automatically suggested to staff inside relevant job cards.
Easily create dota2国服平台-刀塔专业饰品押注官网-刀塔2国际结果网址 Videos & Articles on-the-go in the ServiceM8 app, or back in the office through the Online Dashboard. Seize the opportunities to capture valuable knowledge and invest in the continuous improvement & systemisation of your business.