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Ditch paperwork, improve productivity & provide great service. ServiceM8 will transform how you manage jobs, scheduling, customers & invoicing.

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App For IT, AV & Communications Businesses

The life of a job in ServiceM8

Client calls

A client calls needing some work done

Client calls up requesting a fortnightly pest service.
Job created

The client & job details are saved in ServiceM8

Instead of using paper, diaries, calendars or spreadsheets, capture all details directly in ServiceM8.

Automatic recurring IT, AV & Communications schedule

The job is scheduled to a technician

Field technicians can see their schedules anywhere and receive notifications for new jobs & schedule changes.

IT, AV & Communications Scheduling Software
Complete job

The technician has all the info & completes the job

  • Access all job details on site.
  • Complete checklists of job requirements.
  • Record job notes, photos & videos.
  • Produce PDF forms & reports.
IT, AV & Communications Job on iPhone

The technician adds labour & materials, then produces an invoice

  • Add materials with up-to-date pricing.
  • Track time on site.
  • Produce a professional, branded invoice.
  • Collect client sign-off.
IT, AV & Communications Invoice

The technician takes payment

  • Take credit card payments on site; or
  • Let the customer view & pay the invoice online.

The invoice is synced to your accounting package.

  • Sync invoices to your accounting package in two clicks.
  • Payments are automatically synced so the invoice is ready to be reconciled.

Popular Features

Asset management

Record the location of assets & installations on a client's site. Complete service & inspection forms against assets, track their history, and generate PDF inspection reports.

Appliance Repair Asset Management

Knowledge base

Capture procedures, how-to guides, policies, or client-specific info in the form of videos & articles. Organised, practical & accessible to all staff in the business.

IT, AV & Communications Knowledge Base

Barcode scanning

A fast way to find & add billable items to jobs, simply scan barcoded items through the ServiceM8 app to add them to an invoice.

IT, AV & Communications Knowledge Base

Online bookings

Let customers get an instant quote, select a time, then book a job straight into your ServiceM8 account.

Online IT, AV & Communications Business Booking Software

Automated client communication

Automatically email or SMS clients to remind them of their booking time, request payment of an invoice, or follow up a quote.

Automated communication to customers

Card payments

Making it fast and easy for your clients to pay you, take credit card payments directly through the app, or send them a link to pay online.

Try ServiceM8 free

  • No credit card required
  • Getting started guide
  • Help videos to follow
  • 24/7 chat & email support
  • Professional setup partners
Start 14 Day Free Trial