Prices are in AUD and include GST
Job cards, scheduling, quotes, invoices & payments. From $9/month.
View client details & job requirements, anywhere.
Schedule jobs on the go. Changes automatically notify staff.
Create professional quotes & invoices, on site.
See a full history of work done for every client, including notes, photos, emails & messages.
Allow clients to get an instant price, select a time, then book a service with your business.
Take payment on site in the app, or send clients a link to pay online.
Send booking confirmations, follow up quotes & chase payments, automatically.
Sync clients, items, invoices, and payments with your accounting package.
Email or live chat with real people, anytime.
Simplify repeat work, contracts or maintenance.
Create a job once and set it to re-create and schedule itself over time, automatically. If the booking isn’t confirmed, you can set reminders instead.
Invoice clients for deposits and progress payments, quickly and easily. Ensure larger jobs don’t drain your cash-flow and provide clients the option of smaller payments.
A powerful tool for businesses which install, service or inspect any kind of appliance, equipment, installation, device or machinery. Catalogue the details and location, then record and track each asset’s service history.
Complete any kind of report, procedure, or certificate of compliance in the field. Simply working through a list of questions, you can generate professional PDF documents on site.
Build your own Forms, buy pre-made from the Form Store, or engage a ServiceM8 Partner to design custom forms for your business.
Get an email address for your ServiceM8 account, and easily convert emails into new job cards for action. All info & attachments are saved to the job.
Receive PDF work orders? ServiceM8 can scan the PDF & pre-fill the job card with the job contact, work required & purchase order number.
See available property photos & floor plans for a job address. Take a virtual site visit and get an instant idea of the property you’re dealing with, provide great service & work remotely with clients.
Get an instant gauge on how profitable a job will be while quoting, then how much you made after the job's done.
Avoid under-quoting, check you're charging for labour correctly, and understand profitability of different job types.
Easily view cost per billable item, and adjust markup where needed, without affecting the saved item or other jobs.
Capture know-how, tips & procedures in the form of Videos or Articles, accessible on site with the ServiceM8 app.
Knowledge empowers your team with a 'just in time' resource to search for answers while on the job, improving staff independence, efficiency & job outcomes.
"ServiceM8 now is an integral part of our business. I don’t think we could ever go back to doing things the way we were, that’s for sure. I couldn’t see us doing it any other way now."
"What attracted us to ServiceM8 the most was probably how easy it was to set up. To be honest, it took us no more than 2 hours to set up."
"In the middle of a global pandemic, I had to go overseas. With ServiceM8, I was still able to run the day-to-day of my business from the other side of the world."
"There isn't an area of admin which ServiceM8 has not helped in, from bookings, scheduling and correspondence to accounts and record keeping."
ServiceM8's pricing is made for small businesses — whatever stage you’re at.
Our pricing plans are based on value. We don’t charge ‘per user’, squeezing your wallet right when you add a team member!
With ServiceM8 you pay a single monthly price for your business.
We base our plans on the number of jobs you create, because we see this as a key metric of your productivity, revenue, and success. Our plans support where you’re at right now, and deliver even more value as you upgrade and your business grows.
For Example: Have a team of 5 staff, and do over 100 jobs/month? Choose ServiceM8’s Growing plan and pay $79 per month, TOTAL. You’ll get 150 job credits and powerful features like electronic Forms & Asset Management.
Other software charges up to $30, $40, even $50 PER USER — you do the maths.
ServiceM8’s pricing supports small business, and offers incredible value for money for the benefits it brings. You'll look back and think your ServiceM8 plan is worth every cent, a thousand times over!
No! The price of each ServiceM8 plan is a single price for your business, per month. Our plans are based on value, not on how many users you need. You can set up as many user logins as required.
These are “job credits” — every time you create a new job card, it uses a job credit. For example, with the Growing plan, you can create 150 new jobs each month.
Jobs can start out as a Quote, or a Work Order. If a Quote is accepted and you change its status to a Work Order, it won't consume another job credit.
You can SMS (text) clients straight from their job card in ServiceM8, in the app & online. This makes it easy for your team to provide great customer service, while storing all communication with the client with the rest of their job history, in one place.
Every ServiceM8 plan includes all the essentials, including job cards, scheduling, quotes, invoices, email & SMS, mobile payments, and accounting integrations.
However, there are some really powerful features which are only available on certain plans, such as electronic Forms. Check out the plan comparison table above.
We’ve built and priced our plans to be incredible value for the benefits ServiceM8 brings. If there’s an add-on in a higher plan that you’d like (but you don't need more job credits), upgrading to benefit from that feature alone will still deliver great value for money for your business.
To fill in electronic forms, reports & certificates on site with the ServiceM8 app, you’ll want the Growing plan (or higher), which comes with the Forms Add-on.
Forms are very customisable to your requirements. You can engage a ServiceM8 Partner to build forms to suit your business/industry, or buy them ready-to-use from the Form Store.
No. You can create an account and trial ServiceM8 for 14 days, free. You only need to provide payment details if you want to go ahead and subscribe to a plan.
You’ll get full access to all features during your free trial, so you can properly try ServiceM8 in your business to learn if we’re the right fit.
Not on Android devices, no. ServiceM8 is powerful because our mobile app is 100% made for iOS, so your field staff will need iPhones or cellular iPads. To really optimise your field-based business, your team needs exceptional mobile technology!
See why ServiceM8 is a more powerful solution because we’re Apple only.
Yes. We've created the ServiceM8 Small Business Fund to help tradies & service businesses invest in quality iPhones & ServiceM8. While funds last!
Check out our Upgrade to iPhone offer.
There are no lock-ins with ServiceM8’s pricing. You can upgrade and downgrade between plans at any time. Any credit from your previous plan will be put toward your new plan on a pro-rata basis.
It's OK! You’ll still be able to create new jobs and work as normal for another 7 days. If your monthly plan resets in that time, your job credits will reset, otherwise you’ll be prompted to upgrade your plan.
If you exceed the number of text credits included in your monthly plan, we’ll keep sending your texts as normal at a rate of 10c per SMS credit over your quota, which will be added to your next invoice.
For a great overview of ServiceM8, check out our Introduction, Demo & FAQ videos.
There are two main options to get started: 1) you can DIY with our self-serve learning resources, or 2) you can pay one of our independent ServiceM8 Partners to set up your account, create forms, train your team & more.
Check out our Getting Started Guide for tips on basic setup & how to trial ServiceM8. This then transitions to our Learning Roadmap videos you & your team can watch to learn all the basics.
Yes. We have a network of independent ServiceM8 Partners around Australia, offering both in person and remote setup and training services.
Engaging a Partner will save you time, streamline setup, and add a lot of value to your ServiceM8 implementation.
Check out the ServiceM8 Partner Directory to browse and contact a Partner near you. You can also request a 15-min free call from a Partner in the Home tab of your online dashboard.
Yes! We back small business, so if yours is less than 2 years old, check out our New Business Offer.
Yes, in Australia our pricing is in AUD and includes GST.
We have 24/7 chat & email support — you can start a chat right here on the website, or send us an email at email@example.com